Fees & Billing
We want our patients to understand our fees, and be satisfied that they are reasonable, equitable, and comparable to those in the community.
We understand medical expenses can stretch your family budget and we will work with you to estimate the cost of care.
Please find information regarding our fees and billing services below.
OUR NO-SHOW POLICY
NO-SHOW POLICY
If you need to reschedule or cancel your appointment, please do so prior to 24 hours of the scheduled visit. This allows us to schedule another patient who is also in need of medical care. There is a $25 charge for no-show appointments. Additional appointments will not be rescheduled until the no-show charge is paid. Repeated no-show appointments may result in dismissal from the practice.
ACCOUNT RESPONSIBILITY
Even if you have insurance you are ultimately responsible for all charges incurred on your account. It is your responsibility to understand your insurance benefits, and make sure that the information we have is current and accurate.
INSURANCE BILLING
We accept and are contracted with most major insurance carriers. If you have a question concerning your insurance benefits please call the toll free number on your card.
It is impossible for us to know what each individual patient’s specific plan covers, so please check with your insurance company in advance for in-office procedures and surgeries. Many ENT problems require examination of difficult to access anatomy, such as the sinuses and voice box. Use of a specialized instrument such as a microscope or telescope may be needed. These specialized exams and other procedures performed in the clinic are CONSIDERED TO BE SEPARATE SERVICES BY MOST INSURANCE COMPANIES. THE ENTIRE COST OF THESE PROCEDURES MAY BE APPLIED TO YOUR DEDUCTIBLE. You will also need to check for the amount of co-payment, co-insurance, deductible and whether referrals are required.
Please bring all insurance cards so that your claims can be filed with the correct carrier. Please also bring your co-payment. If you have been in an industrial injury or auto accident please bring the claim number. If these are not present, we may have to reschedule your appointment.
SELF-PAY
If you do not have insurance coverage, we require that you pay at the time of your appointment.
PAYMENT TERMS
Balances are due in full within 30 days of receiving the statement unless prior arrangements have been made. All delinquent accounts will be turned over to our Collection Agency.
PAYMENT METHODS
We accept cash, personal checks, Visa, MasterCard Discover, American Express and CareCredit.
NSF CHECKS
A $20.00 service charge will be assessed on all NSF checks.
UNAUTHORIZED VISITS WILL MOST LIKELY BE DENIED PAYMENT BY YOUR INSURANCE COMPANY.